Responsible Gambling at MGM Casino
Gambling is meant to be entertainment, not a source of financial or emotional strain. MGM Casino Online operates under UK Gambling Commission licence number 39198, and player protection sits at the centre of everything the platform does. This page sets out the tools, safeguards, and support options available to every player registered with MGM Casino, along with practical guidance on keeping gambling firmly in the category of fun.
Our Commitment Under UK Law
As a UKGC-licensed operator, MGM Casino is bound by the Gambling Act 2005 and the Commission’s Licence Conditions and Codes of Practice (LCCP), which set out strict requirements around player protection, fair treatment, and the prevention of gambling-related harm. This is not a voluntary add-on. It shapes how the platform is built, how bonuses are structured, and how customer interactions are handled from registration onward.
What This Means in Practice
- Deposit limits, session controls, and cooling-off tools are offered to every player at the point of registration
- Age verification is mandatory before any account can deposit or play, and MGM Casino does not accept players under 18
- Affordability checks may be triggered by unusual deposit or spending patterns, in line with UKGC requirements
- Marketing communications respect opt-out preferences and do not target players who have self-excluded
- Staff are trained to recognise signs of problem gambling and to intervene where appropriate
Tools to Help You Stay in Control
Every account at MGM Casino comes with a set of built-in controls. These sit in your account settings and can be adjusted at any time, though tightening a limit takes effect immediately while loosening one is subject to a short cooling period, as required by UKGC rules.
Deposit Limits
You can set a daily, weekly, or monthly cap on how much you deposit. Once the limit is reached, no further deposits are possible until the period resets. Lowering a limit applies straight away; raising it takes 24 hours to come into effect, giving you a built-in pause before increasing your spend.
Session Time Limits
If you want to keep track of how long you play, session reminders and time-out settings let you cap individual sessions. When the limit is reached, you will be logged out and reminded of the time you have spent playing.
Loss Limits
Alongside deposit limits, you can set a maximum amount you are willing to lose over a chosen period. This gives an extra layer of control beyond simply limiting what goes into the account.
Cooling-Off Periods
If you need a short break, you can activate a cooling-off period ranging from 24 hours up to six weeks. During this time your account is temporarily suspended and you will not receive marketing emails or promotional offers. Access resumes automatically once the period ends.
Self-Exclusion
For a longer or permanent break, self-exclusion can be activated for a minimum of six months, up to five years. Once self-excluded, your account is closed, deposits are blocked, and all promotional contact stops. Reversing self-exclusion before the chosen period ends is not possible, in line with UKGC requirements designed to protect players from short-term decisions.
GAMSTOP: National Self-Exclusion
MGM Casino is fully integrated with GAMSTOP, the UK’s national self-exclusion scheme. Registering with GAMSTOP blocks your access not just to MGM Casino but to every UKGC-licensed gambling website in the country, which makes it considerably more effective than excluding from individual operators one at a time. Registration is free and takes only a few minutes.
- Visit gamstop.co.uk to register
- Choose an exclusion period of 6 months, 1 year, or 5 years
- Your details are checked against the databases of all UKGC-licensed operators, including MGM Casino
Recognising the Signs of Problem Gambling
Problem gambling does not always look dramatic. It can develop gradually, and the earliest signs are often the easiest to miss. Some of the more common indicators include:
- Spending more time or money on gambling than originally planned
- Chasing losses by increasing bets or deposits to try to win back money already lost
- Borrowing money, using savings, or missing bill payments to fund gambling
- Feeling anxious, irritable, or preoccupied when not gambling
- Hiding gambling activity from family, friends, or a partner
- Neglecting work, studies, relationships, or other responsibilities because of gambling
If any of this sounds familiar, either for yourself or for someone close to you, it is worth taking seriously early rather than waiting for the situation to escalate. Support exists, and using it is not a sign of failure.
Where to Get Support
MGM Casino works alongside independent, confidential support organisations that specialise in gambling-related harm. None of these services are run by the casino, which means the advice you receive is impartial.
BeGambleAware
A leading UK charity providing free, confidential advice and support for anyone affected by gambling, whether directly or through someone else’s gambling. Visit begambleaware.org or call the National Gambling Helpline free on 0808 8020 133, available 24 hours a day.
Gambling Therapy
An international service offering free practical advice and emotional support to anyone affected by problem gambling, through online forums, live chat, and a self-help programme. Visit gamblingtherapy.org.
GamCare
Operates the National Gambling Helpline and provides free counselling, support groups, and an online forum for people struggling with their own or someone else’s gambling. Reach GamCare at gamcare.org.uk or by calling 0808 8020 133.
Gamblers Anonymous UK
A fellowship of individuals who share their experience to help each other recover from gambling problems, with meetings held across the UK. Details are available at gamblersanonymous.org.uk.
Software Tools for Extra Protection
Beyond account-level settings and self-exclusion schemes, independent blocking software can restrict access to gambling websites and apps across all your devices. Tools such as Gamban and BetBlocker are free or low-cost and work independently of any single casino, so they remain active even if you try to sign up elsewhere. These are recommended for anyone who wants an additional layer of protection alongside the controls already built into your MGM Casino account.
Protecting Under-18s
Gambling with MGM Casino is strictly restricted to players aged 18 and over, in line with UK law. Age verification is carried out during registration and reinforced through identity checks before withdrawals. If you share a device or household with someone under 18, we recommend using parental control software such as Net Nanny or CyberPatrol to prevent access to gambling sites from shared computers, tablets, or phones.
A Few Honest Reminders
- Set your limits before you deposit, not after a losing session, when judgement is harder to trust
- Never gamble with money set aside for bills, rent, or essential expenses
- Treat losses as the cost of entertainment, not as something to be won back
- Take regular breaks, even when a session feels like it is going well
- If gambling stops feeling enjoyable, that is the moment to step away, not push through
MGM Casino would rather you play safely for years than chase a single big session. If you ever feel that gambling is becoming something other than entertainment, the tools and organisations listed on this page are there, and using them is entirely your decision to make at any time.