This Cookie Policy explains how MGM Casino Online (“MGM Casino”, “we”, “us”, or “our”), operated in accordance with our UK Gambling Commission licence number 39198, uses cookies and similar tracking technologies when you visit https://mgm-uk-casino.com/ or use our mobile applications. It should be read alongside our Privacy Policy, which sets out in more detail how we handle personal data.
By continuing to browse or use our website, you agree to the placement of cookies as described below, unless you have adjusted your settings to refuse them. Where required by the Privacy and Electronic Communications Regulations (PECR) and UK GDPR, we obtain your consent before setting any non-essential cookies.
What Cookies Are
Cookies are small text files that a website places on your computer, phone, or tablet when you visit it. They allow the site to recognise your device on return visits, remember your preferences, keep you signed in securely, and help us understand how the platform is used. Similar technologies covered by this policy include web beacons, pixel tags, local storage, and software development kit (SDK) tracking within our mobile apps.
Cookies are not capable of accessing information stored on your device beyond what you have provided, nor can they carry viruses or install malware. They are a standard part of how modern websites, including regulated gambling platforms, operate securely and reliably.
Why We Use Cookies
As a UKGC-licensed operator, we have specific obligations around account security, fraud prevention, and responsible gambling that go beyond typical retail websites. Cookies help us meet these obligations while also improving the overall experience of using our site. Broadly, we use cookies for the following purposes:
- Keeping you securely logged into your account during a session
- Verifying your age and location to confirm you are eligible to play under UK law
- Remembering your responsible gambling settings, including deposit limits and session reminders
- Preventing fraud, multiple account creation, and unauthorised access
- Understanding which games, pages, and features are used most, so we can improve the platform
- Measuring the effectiveness of promotional campaigns and adjusting them accordingly
- Supporting affiliate tracking where you have arrived via a partner site
Categories of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website and your account to function properly. They enable core features such as logging in, navigating the site, accessing secure areas of your account, and processing deposits or withdrawals. Because gambling regulation requires us to verify identity and enforce age and location restrictions before allowing real-money play, a number of these cookies are directly tied to our licence conditions. Strictly necessary cookies cannot be switched off through our cookie settings, as the site cannot operate correctly without them.
Performance and Analytics Cookies
These cookies collect information about how visitors use our site, such as which pages are visited most often, how long sessions last, and whether any error messages appear. All information collected by these cookies is aggregated and does not identify you personally. We use this data to identify technical issues, streamline navigation, and prioritise improvements to the games and features players actually use.
Functionality Cookies
Functionality cookies remember choices you make while using the site, such as your preferred language, display settings, or whether you have already seen certain notifications. They make repeat visits more convenient by avoiding the need to reset preferences every time you log in.
Targeting and Advertising Cookies
These cookies are used to deliver marketing communications and promotional content that is more relevant to you, both on our site and, where applicable, on third-party platforms. They may track which bonus offers you have viewed, whether you followed a link from an affiliate or advertising partner, and how you interact with promotional emails. In line with our responsible gambling commitments, we do not use these cookies to specifically target individuals who have self-excluded or registered with GAMSTOP.
Third-Party Cookies
Some cookies on our site are placed by third parties who provide services on our behalf or whose content is embedded within the platform. These may include:
- Payment providers, such as those processing Visa, Mastercard, PayPal, Apple Pay, Google Pay, Skrill, Neteller, and cryptocurrency transactions, who use cookies to authenticate and secure transactions
- Identity verification and KYC service providers used to confirm age and residency in line with UKGC requirements
- Game providers, including Evolution, Play’n GO, PG Soft, Playtech Live, and other studios featured in our library, who may set cookies to run live streams or track in-game session data
- Analytics providers who help us measure site performance and player engagement
- Affiliate and advertising networks that track referrals and campaign performance
- GAMSTOP, where relevant, to check self-exclusion status during registration and login
We do not control how these third parties use cookies once data has been shared with them, and we encourage you to review their own cookie and privacy policies for further detail.
Cookies and Responsible Gambling
Certain cookies play a direct role in supporting responsible gambling on our platform. They allow us to remember deposit limits, session time controls, and cooling-off periods you have set, and to recognise returning players who have registered with GAMSTOP so that access can be restricted accordingly. Disabling non-essential cookies does not affect these protections, as the underlying account controls are enforced independently of your browser cookie settings.
If you are concerned about your gambling and want to discuss options for limiting or excluding your play, support is available through GambleAware and Gambling Therapy.
How Long Cookies Stay on Your Device
Cookies fall into two general categories based on how long they last:
- Session cookies are temporary and are deleted automatically once you close your browser or app. These are typically used for essential functions like keeping you logged in during a single visit.
- Persistent cookies remain on your device for a set period, ranging from a few days to a couple of years, depending on their purpose. These are used for functions such as remembering your login across visits or measuring longer-term campaign performance.
Managing Your Cookie Preferences
When you first visit our site, a cookie banner allows you to accept or decline non-essential cookies, and to adjust your preferences by category. You can change your choices at any time by returning to the cookie settings panel available through the link at the bottom of any page.
You can also control or delete cookies directly through your browser settings. Most browsers allow you to view which cookies are stored, delete some or all of them, and block cookies from being set in future. Instructions vary by browser, and are typically available under the browser’s privacy or security settings menu. Please note that blocking strictly necessary cookies is likely to prevent you from logging in, verifying your account, or placing bets, since these functions depend on them.
If you use our mobile apps on iOS or Android, similar controls are available through your device’s privacy or app permission settings, which allow you to limit tracking and advertising identifiers at the operating system level.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, updates to gambling or data protection regulation, or improvements to our services. Any changes will be published on this page, and we recommend checking back periodically so you remain informed about how we use cookies.
Contact Us
If you have questions about this Cookie Policy or how we use cookies and similar technologies, you can reach our support team through the following channels:
- Email: maildesk@mgm-uk-casino.com
- Phone: +44 20 7916 0877
- Postal address: Level 7, Westminster Business Centre, 25 Victoria Street, London, SW1H 0EX, United Kingdom
- Live chat: available 24/7 through the MGM Casino website and app
MGM Casino Online is licensed and regulated by the UK Gambling Commission under licence number 39198. Gambling can be addictive. Please play responsibly and only with money you can afford to lose. 18+.